The Role of Customer Relationship Management (CRM) in Increasing Customer Loyalty in E-Commerce Businesses in Indonesia. Journal of Economic Trends and Management, [S. l.], v. 1, n. 3, p. 109–116, 2025. Disponível em: https://pppii.org/index.php/jem/article/view/49. Acesso em: 30 aug. 2025.